Return Policy
    
All products sold at Giftseries will have a 7 days return policy!

Returned product must be in its original condition and original packing and not abused. Buyer must inform us at tonywong@bgrw.com within the 7 days period as of the INVOICE DATE of the product before returning the product.

Giftseries will confirm with the buyer for the returning arrangement and buyer must ship the product back to Giftseries Malaysia address at his/her own cost. Buyer will take full responsibility of the product damage/lost of the during the return shipment back to Giftseries, thus is advice to use insured registered shipping. Buyer must ship and return the product to Giftseries  within 7 days after receiving the return confirmation. 

Restocking Fees: Unless the product is defective or the return is a direct result of a Giftseries error, a restocking fee of 20%  may be charged.